Payson & Stoughton Jewelers

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Reviews

• Leah S

  Jan, 07 2018
  ★ ★ ★ ★ ★
  I would highly recommend the family-owned Payson & Stoughton Jewelers in Plattsburgh. My husband wanted to alter my engagement ring for our 10th wedding anniversary. I found a picture of what I wanted and stopped by the store in early December to inquire. I did not want to go to a large franchised jewelry store, but instead, wanted to find someone who we could trust to make a custom ring and provide the personalized service I remember my parents having 30 years ago. I was delighted to find Mr.Charles Payson. He was very friendly, knowledgeable and detail-oriented. He provided quotes on various options for settings and stones in the store and via email as we live about an hour away.
  
  He patiently sat down with us and used his AMAZING computer program to alter the ring design until I was completely satisfied. He kept me updated via email with various ring renderings and the details. He spent his own time, afterhours, changing the setting of my new ring and was very flexible in answering all our questions. He also shared his personal insights with us regarding the jewelry business. The staff at Payson & Stoughton was extremely professional.
  
  We picked up my new ring this week. He was able to set my stones, polish my two bands and resize bands within our specific time frame. His service was fantastic. My new ring is gorgeous!!! Thank You Charles and everyone at Payson & Stoughton Jewelers. Keep up the great work. We WILL be back in the future.

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